BetterDocs Pro 1.6.11 – Accelerate The Power Of Knowledge Base Free Download

BetterDocs Pro helps you reduce support tickets, increase productivity, improve user experience, and scale your customer support operations by creating and managing knowledge base documents.

If you’re selling a product on your website, you’ll need a knowledge base. Users can get started with your product and utilize it without any hassles if you provide detailed documentation or a knowledge base.

It also helps you grow your customer support operations by reducing support tickets, increasing productivity, and reducing support tickets.

Fortunately, there are several fantastic documentation and knowledge base plugins available in WordPress.

I’ll go through one such documentation WordPress plugin in depth in this piece. I’m referring to BetterDocs, of course.

In this BetterDocs Pro review, I’ll go through the main features, advantages, and disadvantages of this WordPress plugin.

Let’s get this party started.

What is BetterDocs Pro and how does it work?

BetterDocs Pro is a WordPress documentation and knowledgebase plugin that allows you to publish extensive information about your goods or services directly on your website.

You may set up fast self-servicing for your customers with this plugin, which will help you minimize support requests and improve the overall customer experience.

BetterDocs Pro Free

While there are other documentation plugins for WordPress, BetterDocs pro stands out since it has numerous features that may assist you in creating the best documentation for your website.

It has the following features:

  • Templates that have already been created
  • Search Bar in Real Time
  • Knowledge Base Analytics
  • Instant Responses
  • Alternatives to Styling

This is only a taste of what BetterDocs Pro has to offer. Take a peek at BetterDocs to obtain a better grasp of how it may assist you.

Features of BetterDocs Pro

BetterDocs, as I previously said, is jam-packed with features that will truly assist you in improving the customer experience and making information more accessible to your users.

Here are some of BetterDocs’ primary features:

Templates that have already been created

If you’re searching for a way to deliver information to customers without them having to submit support requests, you’re definitely seeking for a knowledge base.

In such circumstance, a knowledge base is the ideal solution. However, establishing and setting up a manual page is time-consuming and difficult.

Fortunately, BetterDocs has ready-made templates that you can use to quickly build a professional-looking documentation page.

These templates are very adaptable and don’t need any coding.

Table Of Contents that can be scrolled

Many consumers refer to other documentation pages when viewing documentation in order to completely comprehend the product or service.

For this reason, BetterDocs’ documentation includes a scrollable table of contents for easier navigation.

This will allow visitors to swiftly and simply browse through your documentation’s many articles.

Options for Customization

BetterDocs allows you to personalize the look and feel of your knowledge base to suit your requirements and tastes.

Using popular page builders like Elementor or Oxygen Builder, you may modify the layout, color, or even personalize the knowledge base.

This is a really handy tool since it allows you to match the style of your documentation to the style of your brand.

BetterDocs Pro Download

Instant Responses

Chatbots are becoming more popular as a means of promptly responding to user enquiries and questions. BetterDocs allows you to create rapid responses that help people locate answers quickly.

Instant Solutions allows users to look for answers to their queries instantly. Not only that, but if they have a complicated issue, they may use the instant replies bot to send you a question right to your email.

Instant Answers has the advantage of being able to be added to any page of your website, not just your documentation page.

Analytics on a Knowledge Base

It’s a terrible idea to spend time creating thorough documentation without knowing whether it’ll be useful.

BetterDocs delivers metrics to help you determine if your knowledge base is genuinely assisting users or not.

With their analytics tool, you can acquire detailed information on traffic, views, click rates, and more.

This will provide you insight on which documentation pages are the most popular, as well as other tips on how to enhance your documentation.

Search in real time

BetterDocs Pro has a live search option that allows users to quickly locate answers to their inquiries.

With the enhanced live search, customers will be able to obtain answers in no time, which will boost customer happiness.

BetterDocs Pro Free Download

Multiple Knowledge Bases to Manage

You may manage various knowledge bases on your website using BetterDocs. You may develop distinct knowledge bases for each of your goods or services if you have more than one.

This may aid in the proper management of documentation on your website as well as the creation of simple navigation that does not confuse consumers.

Documentation translation

BetterDocs effortlessly interacts with WPML, enabling you to convert your documentation into several languages and connect people from all over the globe.

If you’re selling a nation or area, this is quite useful.

Make a password-protected internal knowledge base

BetterDocs Pro also allows you to construct an internal knowledge base that is only accessible to certain users. Access to the internal knowledge base might be restricted depending on user roles.

While you may not utilize this, it might be useful if you want to generate documentation for certain people on your website.

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